General Manager

Fohandboh; Moncks Corner (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Fohandboh is seeking a Restaurant Manager to lead all aspects of our operations in a fast-paced setting. You will motivate staff to deliver excellent customer service and ensure revenue, profitability, and quality goals are met.

Back-of-house management experience is essential, along with hiring cooks and wait staff, scheduling, and enforcing health and safety standards. You will coordinate daily front- and back-of-house activities, supervise shifts, monitor product quality, manage costs, and

Qualifications

• Experience in back-of-house management is required.
• Strong leadership and customer-service orientation.
• Ability to hire and train cooks and wait staff and set work schedules.

Responsibilities

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints quickly and effectively.
• Review product quality and research new vendors.
• Organize and supervise shifts and staff performance.
• Estimate future needs for goods and cleaning supplies.
• Ensure sanitation and safety regulations are followed.
• Promote the brand through local community events and promotions.
• Train employees on proper customer service practices.
• Create reports on revenues and expenses regularly.

Skills

Staff management

Customer service

Hiring

Scheduling

Food safety

Leadership

Job description

We are looking for a Restaurant Manager to lead all aspects of our business. You will motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. Back of the house management experience is essential, as you'll assist in hiring qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Duties

• - Coordinate daily Front of the House and Back of the House restaurant operations
• - Deliver superior service and maximize customer satisfaction
• - Respond efficiently and accurately to customer complaints
• - Regularly review product quality and research new vendors
• - Organize and supervise shifts
• - Appraise staff performance and provide feedback to improve productivity
• - Estimate future needs for goods, kitchen utensils and cleaning products
• - Ensure compliance with sanitation and safety regulations
• - Manage restaurant's good image and suggest ways to improve it
• - Control operational costs and identify measures to cut waste
• - Create detailed reports on weekly, monthly and annual revenues and expenses
• - Promote the brand in the local community through word-of-mouth and restaurant events
• - Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• - Train new and current employees on proper customer service practices
• - Implement policies and protocols that will maintain future restaurant operations