Restaurant Operations Leader — Build Teams, Boost Performance

DISRUPT; Lenox (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonus

Medical, dental, and vision insurance

401(k)

Paid time off and holiday pay

Paid training and development

Job summary

Papa Johns in Lenox, MA is seeking an Assistant General Manager to lead restaurant operations, develop a high-performing team, and drive financial success. You will set the tone for quality, service, and hospitality, owning people, product, and P&L to deliver consistent guest experiences.

The role emphasizes staff development, budget oversight, and maintaining Papa Johns’ standards while supporting a dynamic, guest-focused culture. Competitive salary and performance bonus offered.

Qualifications

• Minimum of two years in restaurant management or supervision.
• High school diploma or GED required.
• ServSafe or local/state food service certification.
• Valid driver’s license, reliable transportation, and insurance.
• Flexible hours including days, nights, weekends, and holidays.

Responsibilities

• Recruit, train, and develop store staff; conduct performance evaluations.
• Manage budgets, food and labor costs, monitor sales targets.
• Maintain service standards and handle guest complaints/escalations.
• Stock management, safety and health compliance, pricing integrity.
• Lead operations across people, product, financials, and culture.

Skills

Restaurant leadership

People management

Budgeting/financials

Quality standards

Hospitality mindset

Education

High school diploma or GED

ServSafe certification

Job description

Papa Johns in Lenox, MA is seeking an Assistant General Manager to lead restaurant operations, develop a high-performing team, and drive financial success. You will set the tone for quality, service, and hospitality, owning people, product, and P&L to deliver consistent guest experiences.

The role emphasizes staff development, budget oversight, and maintaining Papa Johns’ standards while supporting a dynamic, guest-focused culture. Competitive salary and performance bonus offered.