Restaurant Operations Leader

DISRUPT; Worcester (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base salary + bonus

Health insurance

401(k)

Paid time off

Job summary

Papa Johns is seeking a General Manager in Worcester, MA. The role requires leading the store by example, building a strong team and a culture that delivers outstanding guest experiences while meeting financial targets.

You will own people, product, financials, and the overall guest journey, ensuring the operation runs smoothly from opening to close and maintaining Papa Johns standards day in and day out.

Qualifications

• Leadership experience in restaurant management or supervision.
• Strong people skills with coaching and motivation ability.
• Solid financial acumen with budgeting and sales experience.
• High standard for quality and avoidance of shortcuts.
• Reliability and composure under pressure.

Responsibilities

• Lead store operations, including people, product, financials and culture.
• Recruit, train, and develop staff; manage scheduling and evaluations.
• Set service standards and handle guest complaints to ensure satisfaction.
• Manage budgets, controllable costs, and store P&L health.

Job description

Papa Johns is seeking a General Manager in Worcester, MA. The role requires leading the store by example, building a strong team and a culture that delivers outstanding guest experiences while meeting financial targets.

You will own people, product, financials, and the overall guest journey, ensuring the operation runs smoothly from opening to close and maintaining Papa Johns standards day in and day out.