Restaurant Operations Leader | Brunch & VIP Events

Cornbread Consulting Firm dba Euphoria Kitchen + Cocktail Room; South Carolina; Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Euphoria Kitchen + Cocktails seeks a driven Restaurant Manager to lead daily operations, elevate the guest experience, and uphold the brand’s standards. You will coach teams, manage shifts, and ensure consistent service across brunch, lunch, dinner, and private events.

Ideal candidates have verifiable corporate restaurant management experience, are coachable, and capable of enforcing systems while driving sales and guest satisfaction in a fast-paced environment.

Qualifikationen

• Verifiable corporate restaurant management experience required.
• Must be coachable, adaptable, and able to follow established systems.
• Strong leadership, communication, and conflict-resolution skills.
• Ability to manage fast-paced, high-energy service environments.
• Experience with reservations, POS systems, and staff scheduling.

Aufgaben

• Lead, coach, and hold team members accountable to service, hospitality, appearance, and performance standards.
• Manage pre-shift meetings, shift assignments, floor presence, side work, closing duties, and team communication.
• Support hiring, onboarding, training, performance correction, and staff development.
• Maintain a positive but disciplined culture with clear standards.

Kenntnisse

Leadership

Communication

Coachable

Guest experience

Team management

Operations management

Tools

POS systems

Reservation systems

Staff scheduling software

Jobbeschreibung

Job Description

Job Description

Euphoria Kitchen + Cocktails is seeking a driven, professional, and coachable Restaurant Manager to help lead daily operations, elevate guest experience, support team accountability, and protect the standards of the Euphoria brand.

This role is for someone who understands that restaurant management is not just about “watching the floor.” It is about leading people, controlling systems, driving sales, protecting the guest experience, and making sure every shift operates with excellence.

The ideal candidate must have verifiable corporate restaurant management experience, a strong understanding of hospitality operations, and the ability to receive coaching, execute systems, and lead a team with professionalism.

Key Responsibilities

Leadership & Team Management

Lead, coach, and hold team members accountable to Euphoria’s service, hospitality, appearance, and performance standards.

Manage pre-shift meetings, shift assignments, floor presence, side work, closing duties, and team communication.

Support hiring, onboarding, training, performance correction, and staff development.

Maintain a positive but disciplined culture where standards are clear and consistently enforced.

Guest Experience

Ensure every guest receives a professional, warm, and memorable Euphoria experience.

Handle guest concerns quickly, respectfully, and with sound judgment.

Monitor reservations, seating flow, service timing, table touches, food quality, drink consistency, and overall atmosphere.

Protect the brand’s reputation through strong hospitality, problem-solving, and attention to detail.

Operations & Systems

Oversee daily restaurant operations during brunch, lunch, dinner, late-night service, private events, and live entertainment nights.

Ensure opening and closing checklists, cash handling procedures, cleaning standards, reservation systems, and service steps are followed.

Work closely with kitchen, bar, host, valet, and service teams to maintain smooth shift execution.

Identify operational issues and communicate solutions clearly to ownership.

Sales & Revenue

Help drive sales through strong floor leadership, upselling standards, guest retention, reservations, memberships, private events, and special promotions.

Support weekly programming including brunch, lunch, Midweek Date Night, Ladies Night, Friday Night Live, Sunday Service Brunch, and VIP experiences.

Understand that the manager is responsible for both guest satisfaction and business performance.

Financial & Compliance Standards

Monitor labor, waste, inventory awareness, guest comps, discounts, cash procedures, and service efficiency.

Ensure compliance with alcohol service policies, health department standards, company policies, and safety procedures.

Maintain accurate shift notes, incident reports, guest feedback, and staff performance documentation.

Required Qualifications

Must have verifiable corporate restaurant management experience.

Must be coachable, adaptable, and willing to follow established systems.

Strong leadership, communication, and conflict-resolution skills.

Ability to manage fast-paced, high-energy service environments.

Experience with reservations, POS systems, staff scheduling, shift execution, and guest recovery.

Ability to work nights, weekends, holidays, brunch shifts, and special events.

Professional appearance, strong presence, and a hospitality-first mindset.

Must be dependable, organized, and able to lead without constant supervision.

Preferred Qualifications

Experience in upscale casual dining, cocktail lounge, hospitality group, or high-volume restaurant environment.

Experience managing live entertainment nights, brunch service, private events, or VIP experiences.

Knowledge of labor control, sales goals, inventory awareness, and guest retention strategy.

ServSafe, alcohol service certification, or equivalent training preferred.

Ideal Candidate Profile

The right person for this role is not looking for “just another restaurant job.” They are a leader who wants to be part of a growing hospitality brand. They are polished, accountable, calm under pressure, and serious about execution.

They understand how to lead a shift, correct behavior professionally, support the kitchen and bar, communicate with ownership, and make guests feel valued.

Most importantly, they are coachable. Euphoria is building systems, standards, and a culture. We need a manager who can bring experience to the