Assistant General Manager

Eberly; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, dental & vision insurance

15 days PTO

Quarterly bonus potential

Manager meals

Friends and family discount

Professional development opportunities

Closed for major holidays

Job summary

Eberly is seeking an Assistant General Manager to oversee day-to-day operations of our upscale restaurant in New York. You will partner with the General Manager, coach managers, analyze financials, and own operational initiatives to deliver outstanding hospitality.

This role requires a proven hospitality leader with 4+ years in restaurant management, strong knowledge of food and beverage, and the ability to lead a fast-paced, multi-service operation.

Qualifications

• Minimum 4 years of restaurant management experience in upscale or high-volume hospitality.
• Proven experience overseeing complex restaurant operations and independently managing high-volume service.
• Strong understanding of restaurant financials, including P&L, budgeting, labor, cost controls, and profitability.
• Demonstrated ability to lead, coach, and develop both hourly employees and management teams.
• Experience coordinating hiring, employee relations, performance evaluations, and workplace accountability.

Responsibilities

• Partner closely with the General Manager to oversee daily operations, uphold service standards, and support the overall performance and direction of the restaurant.
• Provide leadership and guidance to the management team, fostering accountability, professional development, and consistent execution across departments.
• Lead restaurant operations with confidence, maintaining high standards for hospitality, service, cleanliness, and guest experience.
• Analyze financial statements, budgets, labor, cost of goods, and operational expenses to identify opportunities for improved profitability and efficiency.
• Oversee payroll accuracy, labor management, purchasing controls, and other key administrative and financial responsibilities.
• Participate in hiring, onboarding, employee evaluations, performance management, and the development of both management and hourly teams.
• Address employee relations, workplace concerns, and operational challenges with professionalism, sound judgment, and consistency.
• Work collaboratively with culinary, beverage, and events leadership to maintain quality standards, strengthen communication, and improve departmental performance.
• Oversee operational readiness and coordination for private events and internal programming, ensuring seamless execution alongside regular restaurant service.
• Contribute to the planning and development of creative, profitable activations and initiatives that align with Eberly's brand and business objectives.
• Maintain oversight of operational systems, reservations, scheduling, training programs, and standard operating procedures.
• Identify opportunities to improve existing processes, implement new systems, and strengthen organizational efficiency.
• Oversee repairs, maintenance, vendor relationships, and operational projects, ensuring timely completion and responsible cost management.
• Support regulatory compliance, permitting requirements, and adherence to company policies and operational standards.
• Utilize reporting, technology, and emerging tools to improve productivity, financial awareness, communication, and operational decision-making.
• Maintain clear communication with the General Manager, ownership, and department leaders regarding operational performance, challenges, and ongoing initiatives.
• Take initiative in identifying business needs, developing solutions, and ensuring accountability and follow-through across the operation.

Skills

Leadership

Organizational skills

Financial acumen

Hospitality knowledge

Communication skills

People development

Team leadership

Tools

POS systems

Reservation systems

Scheduling systems

Reporting tools

Job description

EBERLY is seeking an Assistant General Manager.

Please review the required experience prior to applying.

Eberly is an upscale dining restaurant featuring multiple bars, private dining spaces, a rooftop terrace, a hidden speakeasy, and the historic Cedar Tavern bar of Greenwich Village.

We are driven by creativity and place a strong emphasis on food and beverage knowledge, thoughtful hospitality, and attention to detail. A significant portion of our business comes through private events and in-house programming, often operating simultaneously with regular dining service. Our management team plays a key role in onsite coordination and execution, requiring individuals who are highly organized, adaptable, and comfortable leading a fast-paced, multifaceted operation.

As Eberly and our affiliated hospitality companies continue to grow, we are seeking an experienced Assistant General Manager who can contribute to the overall direction, performance, and continued development of the restaurant.

We are looking for an established hospitality leader who understands both the guest-facing experience and the business behind it. This individual should be equally comfortable leading a busy floor, developing managers, analyzing financial performance, and taking ownership of operational initiatives.

This position offers the opportunity to play a meaningful role in shaping the restaurant's continued success while developing the experience and responsibilities associated with senior hospitality leadership.

Benefits

• Health, Dental, and Vision insurance fully covered
• 15 days PTO
• Quarterly bonus potential
• Manager meals
• Friends and family discount
• Professional development opportunities
• Closed for major holidays

Responsibilities

• Partner closely with the General Manager to oversee daily operations, uphold service standards, and support the overall performance and direction of the restaurant
• Provide leadership and guidance to the management team, fostering accountability, professional development, and consistent execution across departments
• Lead restaurant operations with confidence, maintaining high standards for hospitality, service, cleanliness, and guest experience
• Analyze financial statements, budgets, labor, cost of goods, and operational expenses to identify opportunities for improved profitability and efficiency
• Oversee payroll accuracy, labor management, purchasing controls, and other key administrative and financial responsibilities
• Participate in hiring, onboarding, employee evaluations, performance management, and the development of both management and hourly teams
• Address employee relations, workplace concerns, and operational challenges with professionalism, sound judgment, and consistency
• Work collaboratively with culinary, beverage, and events leadership to maintain quality standards, strengthen communication, and improve departmental performance
• Oversee operational readiness and coordination for private events and internal programming, ensuring seamless execution alongside regular restaurant service
• Contribute to the planning and development of creative, profitable activations and initiatives that align with Eberly's brand and business objectives
• Maintain oversight of operational systems, reservations, scheduling, training programs, and standard operating procedures
• Identify opportunities to improve existing processes, implement new systems, and strengthen organizational efficiency
• Oversee repairs, maintenance, vendor relationships, and operational projects, ensuring timely completion and responsible cost management
• Support regulatory compliance, permitting requirements, and adherence to company policies and operational standards
• Utilize reporting, technology, and emerging tools to improve productivity, financial awareness, communication, and operational decision-making
• Maintain clear communication with the General Manager, ownership, and department leaders regarding operational performance, challenges, and ongoing initiatives
• Take initiative in identifying business needs, developing solutions, and ensuring accountability and follow-through across the operation

Experience

• Minimum 4 years of restaurant management experience in upscale or high-volume hospitality, with demonstrated progression into senior leadership responsibilities
• Proven experience overseeing complex restaurant operations and independently managing high-volume service
• Strong understanding of restaurant financials, including P&L statements, budgeting, labor management, cost controls, and profitability
• Demonstrated ability to lead, coach, and develop both hourly employees and management teams
• Experience managing hiring, employee relations, performance evaluations, and workplace accountability
• Strong organizational and project management skills with the ability to balance daily operations and longer-term business priorities
• Experience coordinating private events or managing multiple service areas simultaneously preferred
• Strong food, wine, spirits, and hospitality knowledge
• Proficiency with restaurant POS, reservation, scheduling, reporting, and administrative systems
• Strong communication skills, sound judgment, and the ability to make independent decisions while maintaining alignment with company leadership
• Knowledge of the Austin food and beverage landscape and hospitality community preferred

We're looking for someone who leads with confidence, takes ownership of the business, and understands that exceptional hospitality depends on strong teams, thoughtful systems, and sound operational decisions.

For the right individual, this is an opportunity to become an integral part of Eberly's leadership, contribute to the restaurant's long-term direction, and continue advancing within our growing hospitality organization.