Restaurant Operations Leader (AGM)

CAVA; Durham (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Early Wage Access

Health Insurance

Dental Insurance

Vision Insurance

Telemedicine

Pet Insurance

401k

Paid Leave

Free Meal

Growth Opportunity

Job summary

CAVA in Durham, NC is seeking an Assistant General Manager to partner with the General Manager and Area Leader to drive store performance and guest experience.

You will manage schedules, forecasting, labor, inventory, and coach Team Members, while maintaining high standards of food quality, service, and cleanliness. The role requires leadership, adaptability, and a results-driven mindset.

This position offers growth, with benefits such as health plans, 401k, paid leave, and free meals.

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.

Skills

Leadership

Team management

Communication

Customer service

Problem solving

Budgeting

Food safety

Flexibility

Job description

CAVA in Durham, NC is seeking an Assistant General Manager to partner with the General Manager and Area Leader to drive store performance and guest experience.

You will manage schedules, forecasting, labor, inventory, and coach Team Members, while maintaining high standards of food quality, service, and cleanliness. The role requires leadership, adaptability, and a results-driven mindset.

This position offers growth, with benefits such as health plans, 401k, paid leave, and free meals.