Restaurant Operations Leader

Burger King - 3866 - Scotts Valley; Scotts Valley (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Burger King - Scotts Valley is seeking a Restaurant Manager to oversee daily operations, ensure quality service at the front counter, and coach staff for excellent customer interactions. Responsibilities include controlling costs, developing sales, and maintaining health and safety standards.

The role requires at least a high school diploma or GED (Serv Safe certified) and alignment with company policies. Availability across shifts is expected in a fast-paced QSR environment.

Qualifications

• High School diploma or GED; some college preferred.
• Restaurant experience desirable.

Responsibilities

• Work the front counter to ensure quality service and communicate with customers.
• Effectively train and coach employees to show courtesy and handle complaints.
• Develops and maintains an acceptable level of sales and utilizes local store marketing.
• Monitor utilities, supplies and costs; analyze P&L and take corrective actions.
• Manage labor schedules and payroll; develop and post schedules in advance of the work week.
• Oversee cash handling and bank deposits; follow cash handling procedures.

Skills

Customer service

People training

Leadership

Communication

Computer skills

Order processing systems

Education

High School or GED

Serv Safe certified

Tools

Order processing systems

Job description

Burger King - Scotts Valley is seeking a Restaurant Manager to oversee daily operations, ensure quality service at the front counter, and coach staff for excellent customer interactions. Responsibilities include controlling costs, developing sales, and maintaining health and safety standards.

The role requires at least a high school diploma or GED (Serv Safe certified) and alignment with company policies. Availability across shifts is expected in a fast-paced QSR environment.