Restaurant Operations Leader

Burger King; La Crosse (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Burger King in La Crosse, WI seeks an Assistant Manager to lead daily operations with a focus on profitability, guest service, people development, and overall operations management. The AM reports to the RGM and directly manages a team of 20–45 employees, ensuring brand standards and efficient execution.

The role supports the Restaurant General Manager in achieving KPIs, managing inventory, and maintaining a safe, compliant work environment while coaching staff for peak performance.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.

Responsibilities

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Ensures that the restaurant upholds operational and brand standards.
• Performs duties of Hourly Shift Coordinator when necessary.
• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections.
• Places and receives inventory truck orders.
• Maintains and regularly monitors a list of all restaurant assets.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required.
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers).
• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
• The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Skills

Leadership

Guest service

P&L understanding

Education

HS Diploma or GED

2 years college preferred

Job description

Burger King in La Crosse, WI seeks an Assistant Manager to lead daily operations with a focus on profitability, guest service, people development, and overall operations management. The AM reports to the RGM and directly manages a team of 20–45 employees, ensuring brand standards and efficient execution.

The role supports the Restaurant General Manager in achieving KPIs, managing inventory, and maintaining a safe, compliant work environment while coaching staff for peak performance.