Restaurant Operations Leader

famousdavescareers; Iowa (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

BBQ Holdings seeks an Assistant General Manager to assist the General Manager in profitable restaurant operation while upholding the company mission, vision, values and culture. Famous Dave’s leadership will guide daily operations.

You will lead a team, oversee training, scheduling, safety, and guest service, with a focus on loyalty and profitability. Flexibility for 50+ hours and strong communication are essential.

Qualifications

• Minimum one year of managerial or supervisory experience.
• Valid driver's license and auto insurance.
• Degree in Hospitality, Business or related field preferred.
• Serve Safe or similar certifications preferred.
• Certification through Management Training Program required after hire.

Responsibilities

• Increase guest counts and sales through loyalty and staff development.
• Ensure proper facility/equipment management with preventive maintenance and safety compliance.
• Recruit, hire, train, develop, retain, supervise, appraise, and schedule staff with General Manager.
• Train and develop non-exempt staff and trainers per company guidelines.
• Ensure staff awareness and execution of all Policies and Procedures.
• Supervise 20–50 non-exempt employees during shifts.
• Maintain health department and QRE audit readiness and financial controls.
• Analyze results and implement corrective actions during shifts.
• Develop guest loyalty and achieve budgeted profit levels.
• Attend management/regional/company meetings and contribute to plans.
• Ensure secure handling of daily bank deposits.
• Maintain professional appearance and punctuality.
• Work flexible hours and shifts as required.
• Acknowledge guests per the five-foot rule.
• Perform other duties as assigned.

Skills

Staff Development

Operations Management

Customer Service

Communication Skills

Budgeting & Profitability

Education

Hospitality/Business Degree

Serve Safe Certification

Job description

BBQ Holdings seeks an Assistant General Manager to assist the General Manager in profitable restaurant operation while upholding the company mission, vision, values and culture. Famous Dave’s leadership will guide daily operations.

You will lead a team, oversee training, scheduling, safety, and guest service, with a focus on loyalty and profitability. Flexibility for 50+ hours and strong communication are essential.