Restaurant Operations Lead | Training & Guest Experience

McDonald's; Sylvania (OH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

15-25 days paid vacation

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in United States is seeking an Assistant General Manager to help lead restaurant operations and guest experience. You’ll supervise internal functions such as Employee Training, Food Safety, and Inventory Management while guiding team members and reporting results to the General Manager.

The role emphasizes hiring, training, scheduling, and delivering memorable guest service, with a focus on safety, quality, and cost control.

Qualifications

• HSD or GED preferred.
• Passion for helping and serving others.
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service
• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Responsibilities

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Delegate tasks to team members and report back results
• Lead the experience: Support the General Manager to achieve restaurant performance and quality standards in Kitchen, People, and Service areas
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations

Skills

Leadership

Customer service

Training

Communication

Team management

Education

HSD or GED

Job description

McDonald’s in United States is seeking an Assistant General Manager to help lead restaurant operations and guest experience. You’ll supervise internal functions such as Employee Training, Food Safety, and Inventory Management while guiding team members and reporting results to the General Manager.

The role emphasizes hiring, training, scheduling, and delivering memorable guest service, with a focus on safety, quality, and cost control.