Restaurant Operations Lead — High-Volume Hospitality

Shake Shack; Sacramento (CA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Salary bonuses

Health insurance

401(k) plan

Paid time off

Charitable opportunities

Online training

Career development

Job summary

Shake Shack in Sacramento is hiring a Restaurant Manager to oversee daily operations, ensure guest satisfaction, and lead a high-performing team in a fast-paced environment. You will train staff on all Shack operations, coach for excellence, and deploy brand initiatives while maintaining strict food safety and sanitation standards.

The role emphasizes leadership, financial acumen, and community engagement to drive growth.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Coaching

Team management

Guest service

Operations knowledge

Job description

Shake Shack in Sacramento is hiring a Restaurant Manager to oversee daily operations, ensure guest satisfaction, and lead a high-performing team in a fast-paced environment. You will train staff on all Shack operations, coach for excellence, and deploy brand initiatives while maintaining strict food safety and sanitation standards.

The role emphasizes leadership, financial acumen, and community engagement to drive growth.