Restaurant Operations Lead: People, Service & Growth

Shake Shack; California; On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive salary + quarterly bonuses

Medical, dental and vision insurance

401(k) plan with company match

Paid time off (3 weeks to start)

Charitable opportunities to give back

Award-winning on‑line training

Career development opportunities – we

Job summary

Shake Shack in California is seeking a Restaurant Manager to lead daily operations, deliver exceptional guest service, and grow a high‑performing team.

You will train staff, coach for excellence, manage brand promotion in the community, and ensure compliance with sanitation and health codes. This full‑time role offers competitive pay and benefits as part of a rapidly expanding hospitality brand.

Qualifications

• 2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
• Able to lead, coach, and drive excellence at all levels.
• Understanding of financial aspects of restaurant operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Operations management

Personnel management

Food planning & prep

Purchasing

Sanitation & health codes

Leadership coaching

Budgeting / financial awareness

Job description

Shake Shack in California is seeking a Restaurant Manager to lead daily operations, deliver exceptional guest service, and grow a high‑performing team.

You will train staff, coach for excellence, manage brand promotion in the community, and ensure compliance with sanitation and health codes. This full‑time role offers competitive pay and benefits as part of a rapidly expanding hospitality brand.