Restaurant Operations Lead: Guests First & Team Growth

Denny's - 5161; Los Angeles (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

Denny's in Los Angeles is seeking a Restaurant Manager responsible for supervising 15-20 crew members, ensuring excellent guest experiences, and upholding brand standards during day and night shifts, weekends, and holidays.

You will work with peers and the General Manager on staffing, training, budget adherence, and local store marketing, while safeguarding sanitation, safety, and cost controls.

Qualifications

• Minimum of 2 years’ experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
• Food Safety Manager certification required
• Strong organizational skills with excellent oral and written communication
• Ability to communicate effectively in English
• Must be able to work the 50-55 hour work week

Responsibilities

• Guests First: coach staff to address guest complaints promptly and ensure a respectful, enjoyable environment
• People: recruit, hire, develop, coach, and retain hourly staff for an engaged team
• Restaurant Operations: direct shift operations to meet standards and optimize guest experience
• Sanitation: ensure brand sanitation standards and pass health inspections
• Financials: interpret reports, identify gaps, and help meet controllable profit goals
• Growth: support local store marketing and effective suggestive selling

Skills

People management

Leadership

Guest service

Communication

Job description

Denny's in Los Angeles is seeking a Restaurant Manager responsible for supervising 15-20 crew members, ensuring excellent guest experiences, and upholding brand standards during day and night shifts, weekends, and holidays.

You will work with peers and the General Manager on staffing, training, budget adherence, and local store marketing, while safeguarding sanitation, safety, and cost controls.