Restaurant Operations Lead – Guest Experience & Team Growth

Sky Dine, Inc.; Sioux Falls (SD); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental

Vision

401(k)

Employee Assistance Program

Descripción de la vacante

Sky Dine Inc. is seeking a Restaurant Supervisor to keep daily operations running smoothly and create a warm guest and staff experience. You will help oversee front-of-house and back-of-house, ensure excellent service, respond to complaints, and lead shifts with an emphasis on quality and safety.

The role focuses on supervising staff, maintaining brand standards, and promoting a positive work environment while controlling costs and improving operational efficiency.

Formación

• Experience supervising front-of-house and back-of-house operations.
• Ability to manage shifts and staff scheduling.
• Strong focus on guest satisfaction and service quality.

Responsabilidades

• Assist with oversight of front-of-house and back-of-house
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Track compliance with sanitation and safety rules and regulations
• Control costs and cut waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example as restaurant supervisor
• Track operations and start corrective actions
• Training
• Policy adherence
• Staff recruitment, motivation and retention
• Bookkeeping

Conocimientos

Guest service

Team leadership

Customer relations

Operations

Descripción del empleo

Sky Dine Inc. is seeking a Restaurant Supervisor to keep daily operations running smoothly and create a warm guest and staff experience. You will help oversee front-of-house and back-of-house, ensure excellent service, respond to complaints, and lead shifts with an emphasis on quality and safety.

The role focuses on supervising staff, maintaining brand standards, and promoting a positive work environment while controlling costs and improving operational efficiency.