Restaurant Supervisor: Guest Experience & Ops Lead

Sky Dine, Inc.; Sioux Falls (SD); On-site; USD 42,000 - 60,000; Full time

Job description

If you’re motivated, hands‑on, and eager to make an impact, this role puts you right at the heart of daily operations.

As our Restaurant Supervisor, you’ll help keep the operation running smoothly while creating a warm, welcoming experience for guests and staff.

Your responsibilities will include:

• Assist with oversight of front-of-house and back-of-house
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Track compliance with sanitation and safety rules and regulations
• Control costs and cut waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example as restaurant supervisor
• Track operations and start corrective actions
• Training
• Policy adherence
• Staff recruitment, motivation and retention
• Bookkeeping

Opportunity for advancement