Restaurant Operations Lead | Guest Experience & Team Growth

JJ's Grill; Fort Smith (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Bonus based on performance

Free food & snacks

Opportunity for advancement

Job summary

JJ’s Grill in Fort Smith, AR seeks a key leadership team member to manage multiple priorities in a fast-paced environment. You will focus on detail, quality work, and fostering a friendly, productive team atmosphere.

Responsibilities include overseeing Front of House and Back of House operations, training staff, controlling costs, and promoting the brand through local events and outreach.

Qualifications

• Experience in managing operations and supervising staff.
• Strong interpersonal skills and ability to coach and develop employees.
• Good understanding of budgeting and basic accounting principles.
• Willingness to work nights, weekends and holidays.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Ensure every guest receives an excellent experience that compels them to return.
• Observe that processes are followed and identify opportunities for improvement.
• Conduct a smooth opening, transfer of shifts and/or closing that maintains service standards from open to close.
• Oversee that all team members are fulfilling their duties; coordinate daily Front of House and Back of the House operations.
• Control operational costs and identify measures to cut waste.
• Promote the brand in the local community through events and word-of-mouth.
• Welcome new hires and ensure they receive timely training for success.

Skills

Leadership

Supervision

Team coaching

Budgeting

Problem solving

Job description

JJ’s Grill in Fort Smith, AR seeks a key leadership team member to manage multiple priorities in a fast-paced environment. You will focus on detail, quality work, and fostering a friendly, productive team atmosphere.

Responsibilities include overseeing Front of House and Back of House operations, training staff, controlling costs, and promoting the brand through local events and outreach.