Multi-Location Restaurant Operations Manager

JJ's Grill; Springdale (AR); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Free food & snacks

Job summary

JJ’s Grill in Arkansas seeks a key Leadership team member to manage multiple priorities in a fast-paced environment. You will oversee Front of the House and Back of the House operations, ensure guests receive top-tier service, and support staff training across our 5 NWA locations with occasional catering shifts.

The role emphasizes people development, cost control, brand promotion, and adherence to Arkansas food safety standards, requiring strong supervision and budgeting knowledge and excellent

Qualifications

• Knowledge and experience in business, supervision, and management.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Critical thinker and problem-solving skills.
• Demonstrate knowledge of basic economics, budgeting, and accounting principles and practices.
• Available to work nights, weekends and holidays.
• Able to work in a fast-paced environment.
• Able to prioritize, organize, and manage multiple tasks.

Responsibilities

• Ensure every guest receives an excellent experience that compels them to return.
• Observe that processes are followed and identify and suggest opportunities for improvement.
• Conduct a smooth opening, transfer of shifts and/or closing that makes sure the restaurant continually serves guests at our standards from open to close.
• Oversee that all team members are fulfilling their job duties. Coordinate daily Front of the House and Back of the House restaurant operations.
• Control operational costs and identify measures to cut waste.
• Have a strong understanding of JJ’s Grill Products, offerings and events.
• Ensure the team member experience is fun, safe and enriching.
• Lead in a manner consistent with JJ’s Grill values that provides an upbeat and supportive atmosphere for our team.
• Help address difficult circumstances and minimize stress in a busy environment.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Properly staff the Front of House to support JJ’s Grill business needs.
• Welcome new hires and ensure they receive timely and sufficient training that sets them up for success.
• Conduct reviews and coaching sessions with team members according to developmental needs.
• Know and Ensure Arkansas food safety standards are met by all team members.

Skills

Leadership

Supervision

Operations

Budgeting

Problem-solving

Job description

JJ’s Grill in Arkansas seeks a key Leadership team member to manage multiple priorities in a fast-paced environment. You will oversee Front of the House and Back of the House operations, ensure guests receive top-tier service, and support staff training across our 5 NWA locations with occasional catering shifts.

The role emphasizes people development, cost control, brand promotion, and adherence to Arkansas food safety standards, requiring strong supervision and budgeting knowledge and excellent