Restaurant Operations Lead - Guest Experience & Team Coach

Ruby Tuesday; Clarksville (TN); On-site; USD 55,000 - 60,000; Full time

Job summary

Ruby Tuesday in Clarksville, TN is seeking an experienced Assistant General Manager to oversee day-to-day restaurant operations, lead both kitchen and front-of-house teams, and ensure a high-quality dining experience for every guest.

The AGM serves as a key contact for staff and customers, trains employees, manages schedules, drives sales, controls costs, and enforces food safety standards while upholding company policies and values.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED; Bachelor's degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certification preferred or able to obtain certification prior to completion of training.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability growing sales.
• Ability to inspire and motivate others.

Responsibilities

• Manage day-to-day restaurant operations and staff.
• Train, supervise and direct kitchen and service teams.
• Monitor food costs, inventory, and safety compliance.
• Ensure high-quality dining experience and guest satisfaction.
• Lead shift operations and resolve customer issues.

Skills

Team leadership

Customer service

Communication

Problem solving

Food safety

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Ruby Tuesday in Clarksville, TN is seeking an experienced Assistant General Manager to oversee day-to-day restaurant operations, lead both kitchen and front-of-house teams, and ensure a high-quality dining experience for every guest.

The AGM serves as a key contact for staff and customers, trains employees, manages schedules, drives sales, controls costs, and enforces food safety standards while upholding company policies and values.