Restaurant Operations Lead & Guest Experience

Paycom; Norfolk (NE); On-site; USD 45,000 - 50,000; Full time

Job summary

Freddy’s in Norfolk, NE is seeking an assistant manager to oversee daily operations, drive guest satisfaction, and manage staff performance. The role focuses on maintaining a culture of great service, high standards, and profitable results.

The ideal candidate has leadership experience, is able to coach and develop team members, and can work closely with management to execute the restaurant's strategic vision.

Qualifications

• Prior restaurant management or leadership experience.
• Experience in hiring, training and retaining staff.
• Strong guest service and team-building skills.
• Ability to manage costs, schedules, and inventory.

Responsibilities

• Lead staff to deliver high-quality food and service.
• Coach, direct and motivate a diverse team.
• Develop and execute strategies to improve guest satisfaction and sales.
• Collaborate with management to maintain inventory and labor efficiency.

Skills

Leadership

Guest Service

Team Building

Coaching

Training

Hiring

Job description

Freddy’s in Norfolk, NE is seeking an assistant manager to oversee daily operations, drive guest satisfaction, and manage staff performance. The role focuses on maintaining a culture of great service, high standards, and profitable results.

The ideal candidate has leadership experience, is able to coach and develop team members, and can work closely with management to execute the restaurant's strategic vision.