Restaurant Operations Lead — Guest Experience

Davidson Hospitality Group; Little Rock (AR); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Multiple Medical Coverage

Dental & Vision Coverage

Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Davidson Hospitality Group is seeking an Assistant Restaurant Manager for the Little Rock Marriott, located in downtown Little Rock. You will help oversee daily restaurant operations, supervise staff, and ensure exceptional food quality, service, and guest satisfaction.

Requirements include 2–3 years of supervisory experience, F&B background, strong communication, scheduling, and cost control. We offer competitive compensation ($48,000–$50,000 per year), benefits, and growth opportunities.

Qualifications

• 2-3 years of supervisory or management experience in hospitality/F&B.
• Prior hotel F&B experience preferred.
• Ability to communicate effectively with customers and team members.
• Excellent problem solving skills.
• Strong associate relations and conflict resolution skills.
• Prior cash handling experience.
• Experience with scheduling, payroll and labor management.
• Hospitality certifications where applicable.

Responsibilities

• Assist in managing the restaurant operations, including staff supervision, scheduling, and training.
• Ensure high standards of food quality, presentation, and service are maintained.
• Collaborate with the culinary team to develop and execute menu offerings.
• Monitor and analyze guest feedback to continually improve the dining experience.
• Uphold sanitation and safety regulations to provide a clean and hygienic environment.
• Foster a positive work culture and motivate the team to deliver exceptional service.
• Handle guest inquiries, complaints, and requests promptly and professionally.
• Assist in managing inventory, ordering supplies, and controlling costs.

Skills

Communication

Problem solving

Staff supervision

Scheduling

Customer service

Cash handling

Menu collaboration

Inventory control

MICROS POS

Serve Safe Certification

TIPS Certification

CARE Certification

CPR Certification

Hepatitis A vaccination

AM/PM shifts

Education

High School Diploma

Serve Safe Certification

TIPS Certification

CARE Certification

CPR Certification

Tools

MICROS POS

Job description

Davidson Hospitality Group is seeking an Assistant Restaurant Manager for the Little Rock Marriott, located in downtown Little Rock. You will help oversee daily restaurant operations, supervise staff, and ensure exceptional food quality, service, and guest satisfaction.

Requirements include 2–3 years of supervisory experience, F&B background, strong communication, scheduling, and cost control. We offer competitive compensation ($48,000–$50,000 per year), benefits, and growth opportunities.