Restaurant Operations Lead — Growth & Guest Experience

Little Rock Marriott; Little Rock (AR); Sur place; USD 48 000 - 50 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Résumé du poste

Little Rock Marriott in downtown Little Rock, AR, is seeking an Assistant Restaurant Manager to oversee daily restaurant operations, supervise staff, schedule, and train team members to ensure exceptional service and culinary excellence.

You will collaborate with the culinary team on menu offerings, monitor guest feedback, uphold sanitation standards, and drive cost controls while maintaining a positive, guest-focused workplace.

Qualifications

• 2-3 years prior supervisory or management experience, prior hotel F&B experience preferred
• Ability to communicate effectively with customers and other Team Members.
• Excellent problem solving skills
• Strong associate relations skills, and good conflict resolutions skills
• Prior cash handling experience
• Experience with scheduling, payroll and labor management
• Experience with MICROS POS system
• Prior Serve Safe Certification preferred
• TIPS or CARE CERTIFICATION
• CPR Certification preferred
• Must be able to obtain a Hepatitis A within 10 days of hire
• Able to work AM and PM Shifts

Responsabilités

• Assist in managing the restaurant operations, including staff supervision, scheduling, and training
• Ensure high standards of food quality, presentation, and service are maintained
• Collaborate with the culinary team to develop and execute menu offerings
• Monitor and analyze guest feedback to continually improve the dining experience
• Uphold sanitation and safety regulations to provide a clean and hygienic environment
• Foster a positive work culture and motivate the team to deliver exceptional service
• Handle guest inquiries, complaints, and requests promptly and professionally
• Assist in managing inventory, ordering supplies, and controlling costs

Connaissances

Supervisory experience

Hotel F&B experience

Customer communication

Problem solving

Conflict resolution

Cash handling

Scheduling & payroll

MICROS POS

Serve Safe Certification

TIPS or CARE Certification

CPR Certification

Hepatitis A clearance

AM/PM shift flexibility

Outils

MICROS POS system

Description du poste

Little Rock Marriott in downtown Little Rock, AR, is seeking an Assistant Restaurant Manager to oversee daily restaurant operations, supervise staff, schedule, and train team members to ensure exceptional service and culinary excellence.

You will collaborate with the culinary team on menu offerings, monitor guest feedback, uphold sanitation standards, and drive cost controls while maintaining a positive, guest-focused workplace.