Restaurant Operations Lead – Growth & Service

Raising Cane's; Marlborough (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Life and Disability insurance

Hospital Indemnity

401(k) with employer match

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

Weekly Pay

Paid Time Off & Sick time

8 paid Holidays

Casual Work Attire

Job summary

Raising Cane’s Chicken Fingers® in Marlborough, MA is seeking an Operations Manager to support the Restaurant Leader in delivering operational excellence and upholding the brand’s standards and culture. The role involves managing cash, opening and closing, and deploying crewmembers to deliver exceptional service.

The position requires 3+ years of restaurant/retail management, a valid driver’s license, and strong communication and analytical skills.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• 3+ years of restaurant or retail management experience.
• Valid state-issued driver's license.
• Able to work a variety of shifts including weekends and travel as needed.
• Detail-oriented, organized and able to manage multiple priorities.
• Self-driven, flexible and energetic with strong communication and analytical skills.

Responsibilities

• Support the Restaurant Leader in operating excellence and uphold Cane’s standards and culture.
• Act as manager on duty and handle opening and closing of the restaurant.
• Manage cash handling and ensure accountability.
• Enforce company policies and standards; lead shift meetings.
• Deploy crewmembers and provide exemplary customer service.
• Utilize tools and logs to document results and take corrective action.
• Ensure cleanliness and good working order of the facility.
• Complete other duties as assigned.

Skills

18+ years

High school diploma

Restaurant management

Driver's license

Training completion

Shift flexibility

Communication skills

Analytical skills

MS Office

Multi-priority management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Raising Cane’s Chicken Fingers® in Marlborough, MA is seeking an Operations Manager to support the Restaurant Leader in delivering operational excellence and upholding the brand’s standards and culture. The role involves managing cash, opening and closing, and deploying crewmembers to deliver exceptional service.

The position requires 3+ years of restaurant/retail management, a valid driver’s license, and strong communication and analytical skills.