Restaurant Operations Lead | Growth & Hospitality Champion

Managed Networks; Pleasanton (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Subsidized medical, dental and vision

1 week paid time off per year

Free meal during shifts

Staff discount

Tuition assistance

Babbel language program

Room for growth and advancement

Job summary

Starbird Chicken is seeking an experienced restaurant leader to oversee daily shift operations and drive guest satisfaction in a fast-paced environment. You will supervise front- and back-of-house teams, coach staff, and assist the General Manager in achieving financial and service goals.

The role emphasizes leadership, training, cost awareness, and adherence to food safety standards, with opportunities for growth and advancement within the Starbird organization.

Qualifications

• Hospitality mindset and guest service orientation
• Ability to build strong employee relationships and train others
• Understanding of cost control, food cost, and waste reduction
• Attention to detail in food quality and presentation
• Experience with restaurant technology such as Aloha, Kitchen Display Systems and POS
• Cash handling and financial transactions accuracy
• Support to the General Manager and leadership in daily operations
• Team leadership and staff development

Responsibilities

• Supervise daily shift operations and ensure smooth front- and back-of-house coordination
• Lead and uplift staff during peak moments and maintain high service standards
• Assist in disciplinary actions and guide team toward company policies
• Help set business priorities and assist the GM in decision making
• Train team members and ensure ongoing development
• Ensure kitchen procedures meet food safety standards and regulations
• Maintain strong verbal and written communication with guests and employees
• Promote Starbird’s core values and service standards

Job description

Starbird Chicken is seeking an experienced restaurant leader to oversee daily shift operations and drive guest satisfaction in a fast-paced environment. You will supervise front- and back-of-house teams, coach staff, and assist the General Manager in achieving financial and service goals.

The role emphasizes leadership, training, cost awareness, and adherence to food safety standards, with opportunities for growth and advancement within the Starbird organization.