Guest Services Cashier & Hospitality Champion

starbirdchicken.com; Campbell (CA); Hybrid; USD 15,000 - 20,000; Full time

Benefits offered by this job

Tip-based pay

Babbel language learning program

Tuition assistance program

Free meal during shift

Employee discount

Job summary

Starbird Chicken is seeking an energetic team member to assist guests with a friendly, attentive service experience. You will help maintain a clean dining area, handle transactions with accuracy, and respond to guest concerns promptly.

The role emphasizes hospitality, teamwork, and a willingness to be coached in a fast-paced environment. Morning and evening shifts, including weekends, are available, with tips and growth opportunities.

Qualifications

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests.
• Ability to make change and provide accurate cash-handling
• Ensure that the dining room and restroom are clean and in working order.
• First point of contact for customer complaints
• Ability to multitask, stay organized and always focus on the guest
• Punctual, strong work ethic and commitment to excellence
• Openness to being coached/mentored, we are a learning culture
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time.
• Must also be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.
• Morning and evening shifts are available. Weekend shifts are a must.

Responsibilities

• Greet and assist guests with a welcoming attitude.
• Assist with cash handling and accurate change.
• Maintain cleanliness of dining room and restrooms.
• Serve as the first point of contact for guest concerns and complaints.
• Multitask efficiently while staying organized and guest-focused.

Job description

Starbird Chicken is seeking an energetic team member to assist guests with a friendly, attentive service experience. You will help maintain a clean dining area, handle transactions with accuracy, and respond to guest concerns promptly.

The role emphasizes hospitality, teamwork, and a willingness to be coached in a fast-paced environment. Morning and evening shifts, including weekends, are available, with tips and growth opportunities.