Restaurant Operations Lead – Growth & Community

Shake Shack; Town of Riverhead (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program from Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and coach the team to deliver the Shack hospitality customers love.

You will drive brand promotion at the local level, uphold sanitation standards, and manage scheduling in a fast-paced, high-volume setting.

This role offers weekly pay, comprehensive benefits, growth opportunities, and a culture that values caring for people as much as the food.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Team leadership

Guest satisfaction

Job description

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and coach the team to deliver the Shack hospitality customers love.

You will drive brand promotion at the local level, uphold sanitation standards, and manage scheduling in a fast-paced, high-volume setting.

This role offers weekly pay, comprehensive benefits, growth opportunities, and a culture that values caring for people as much as the food.