Restaurant Operations Lead - Elevate Guest Experience

Hyatt; Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

A vibrant hospitality establishment in South Carolina is seeking a Restaurant Supervisor to ensure exceptional food and beverage service. This role involves supervising daily operations, monitoring labor costs, and leading staff to uphold high standards of guest satisfaction. The ideal candidate will have restaurant supervision experience, strong communication skills, and a knowledge of food safety regulations. Join our team and grow your leadership skills in a supportive environment.

Qualifications

• Proven experience in restaurant supervision or management within the hospitality industry.
• Strong leadership and team supervising skills.
• Knowledge of food safety, sanitation standards, and health regulations.

Responsibilities

• Assist the Food and Beverage leadership team in ensuring exceptional service.
• Supervise daily restaurant operations for smooth and efficient service.
• Monitor labor costs by adhering to budgeted payroll and expenses.

Skills

Restaurant supervision experience

Leadership skills

Excellent communication

Knowledge of food safety

Budget management

Ability to work under pressure

Proficiency in POS systems

Team collaboration

Tools

POS systems

Microsoft Office

Job description

Join our dynamic team as a Restaurant Supervisor at The Lowline Hotel, where you will play a vital role in delivering exceptional food and beverage service while supporting the overall success of our establishment. We are seeking a motivated and detail-oriented professional who is committed to maintaining high standards of quality, efficiency, and guest satisfaction. This is an excellent opportunity for someone looking to grow their leadership skills within a vibrant hospitality environment.

Key Responsibilities:

• Assist the Food and Beverage leadership team in ensuring the delivery of first-class Food and Beverage service to all guests
• Supervise daily restaurant operations, ensuring smooth and efficient service
• Monitor and control labor costs by adhering to budgeted payroll and overhead expenses
• Work proactively to improve Food and Beverage sales revenues beyond set targets
• Maintain high standards of personal appearance, grooming, and professionalism in accordance with company policies
• Ensure compliance with all health, safety, and sanitation standards
• Support staff training and development to uphold service excellence
• Maintain regular attendance and punctuality in accordance with company standards and hotel needs
• Collaborate with team members to create a welcoming and positive environment for guests and staff
  
  
  

Requirements

Skills and Qualifications:

• Proven experience in restaurant supervision or management within the hospitality industry
• Strong leadership and team supervising skills
• Excellent communication and interpersonal abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• Knowledge of food safety, sanitation standards, and health regulations
• Budget management and cost control experience
• High level of professionalism, appearance, and grooming
• Ability to work under pressure and handle multiple priorities effectively
• Basic proficiency in POS systems and Microsoft Office applications
• Strong oral communication skills and a customer/client-oriented mindset
• Ability to work in a fast-paced environment and maintain a positive attitude
• Ability to work well as part of a team and follow instructions.
  
  
  

We foster a culture of growth, teamwork, and excellence, offering opportunities for professional development and a supportive work environment. If you are passionate about hospitality and dedicated to providing outstanding guest experiences, we invite you to apply and become part of our thriving team.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.