Banquet Captain

Hyatt; Charleston (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

A premier hospitality venue in Charleston is seeking a Banquet Captain to ensure the smooth execution of banquet events. This role involves supervising banquet staff, coordinating with kitchen and service teams, and providing exceptional service to guests. Ideal candidates should have at least 1 year of experience in hospitality and excellent communication skills. You'll play a crucial role in creating memorable experiences for guests while fostering a positive team environment. Join us in contributing to the hotel's success!

Qualifications

• Minimum 1 year experience in hospitality.
• High school diploma required; college coursework is beneficial.
• Supervisory experience preferred.

Responsibilities

• Supervise setup, service, and cleanup of banquet functions.
• Coordinate with staff to meet specifications and expectations.
• Monitor event progress and address issues timely.

Skills

Progressive experience in hospitality

Excellent communication skills

Strong decision-making skills

Ability to work well under pressure

Customer/client-oriented mindset

Teamwork

Education

High School diploma or equivalent

College coursework in a related field

Tools

Alcohol Awareness Certification

Job description

Join our dynamic hospitality team as a Banquet Captain at The Lowline Hotel, where you will play a vital role in ensuring the seamless execution of our banquet events. We are seeking a dedicated and experienced professional who thrives in a fast-paced environment and is committed to delivering exceptional service to our guests. If you have a passion for event coordination and leadership, we invite you to apply and become part of our welcoming and growth-oriented organization.

Key Responsibilities

• Supervise and assist with the setup, service, and clean‑up of all assigned banquet functions to ensure smooth operations
• Coordinate with kitchen and service staff to meet event specifications and guest expectations
• Oversee banquet staff, providing guidance and support to ensure high standards of service and professionalism
• Monitor event progress and address any issues promptly to maintain quality standards
• Ensure compliance with safety, health, and alcohol regulations, including verifying proper alcohol service
• Communicate effectively with clients and team members to facilitate successful event execution
• Assist in training and mentoring new staff members as needed
• Maintain cleanliness and organization of banquet areas before, during, and after events

Skills and Qualifications

• At least 1 year of progressive experience in a hotel or related hospitality field
• High School diploma or equivalent required; college coursework in a related field is helpful
• Previous supervisory experience preferred
• Valid Alcohol Awareness Certification in accordance with state regulations
• Excellent communication skills, with the ability to convey information clearly and effectively
• Strong decision‑making skills, capable of evaluating and selecting among alternative courses of action quickly and accurately
• Ability to work well under pressure and handle stressful situations with professionalism
• Demonstrated initiative and proactive approach to job responsibilities
• Strong oral communication skills and a customer/client‑oriented mindset
• Ability to work well as part of a team and follow instructions
• Ability to work evenings, weekends, and holidays

We pride ourselves on fostering a positive work environment that values teamwork, professionalism, and growth. Join us and contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.