Restaurant Operations Lead — Breakfast & Brunch Specialist

Eggs Up Grill | Food, Hospitality, and Procurement of Tampa Bay, LLC; Riverview (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Eggs Up Grill in Riverview, FL seeks an experienced team leader with cooking and guest service background to manage front-of-house operations. The role requires supervising FOH staff, training on menu knowledge, and ensuring top-tier guest experiences.

Flexible hours with weekend availability, duties spanning opening/closing, scheduling, and coordination with kitchen. Strong emphasis on brand standards, cost control, and upselling with support from the General Manager.

Qualifications

• Customer service experience required.
• Experience training and leading a team of at least 10.

Responsibilities

• Greet and engage guests to ensure a warm, welcoming atmosphere.
• Resolve guest complaints and handle special requests promptly and professionally.
• Monitor service standards to maintain brand consistency.
• Support servers, hosts, and bussers during peak hours.
• Supervise and coach FOH staff (hosts, servers, bussers).
• Conduct pre-shift meetings to review daily specials, goals, and service focus points.
• Train team members on menu knowledge, service etiquette, and company policies.
• Motivate staff and foster a positive work culture that aligns with Eggs Up Grill values.
• Oversee daily FOH operations, including opening and closing duties.
• Create and manage staff schedules, ensuring adequate coverage during peak times.
• Maintain cleanliness and organization of dining areas, restrooms, and entryway.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor daily sales performance and labor costs against goals.
• Manage cash handling, tip distribution, and end-of-day reporting.
• Assist in achieving upselling targets and promoting special menu items.
• Support the General Manager with inventory, ordering, and vendor coordination when needed.

Skills

Cooking experience

Customer service

Team leadership

Job description

Eggs Up Grill in Riverview, FL seeks an experienced team leader with cooking and guest service background to manage front-of-house operations. The role requires supervising FOH staff, training on menu knowledge, and ensuring top-tier guest experiences.

Flexible hours with weekend availability, duties spanning opening/closing, scheduling, and coordination with kitchen. Strong emphasis on brand standards, cost control, and upselling with support from the General Manager.