Restaurant Operations Lead

Domino's; Falls Church (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Team Washington, Inc. operates Domino's Pizza franchises and seeks a hands-on supervisor to oversee daily store operations in the absence of the General Manager. You will lead a team, ensure friendly customer service, and maintain product quality and sanitation.

The role emphasizes labor scheduling, cost awareness, and training to drive sales and customer satisfaction in a fast-paced environment.

Qualifications

• Excellent written and verbal communication skills; interacts with management and customers.
• Ability to multi-task in a fast-paced environment and adapt to changing priorities.
• Proven ability to lead a team on duty and provide constructive feedback.
• Experience in cash handling and basic monetary transactions.

Responsibilities

• Oversee daily store operations in the absence of the General Manager.
• Ensure friendly, responsive customer service and adherence to brand standards.
• Supervise Food preparation and service to maintain quality and portion control.
• Assist in opening/closing procedures and labor scheduling as needed.
• Provide training and support to crew to meet sales and service goals.

Skills

Customer service

Team leadership

Communication skills

Multi-tasking

Cash handling

Job description

Team Washington, Inc. operates Domino's Pizza franchises and seeks a hands-on supervisor to oversee daily store operations in the absence of the General Manager. You will lead a team, ensure friendly customer service, and maintain product quality and sanitation.

The role emphasizes labor scheduling, cost awareness, and training to drive sales and customer satisfaction in a fast-paced environment.