Pizza Store Operations Lead

Domino's; McLean (VA); On-site; USD 52,000 - 68,000; Full time

Job summary

Domino’s Team Washington, Inc. in McLean, VA seeks a hands-on leader to oversee daily store operations, ensuring sales, costs, employee retention, customer service and food quality meet brand standards.

You will supervise staff, manage cash handling, and coordinate deliveries while supporting store objectives and maintaining a positive work environment. The role emphasizes front-line leadership, ensuring a welcoming atmosphere for customers and a responsive, courteous team that delivers quality

Qualifications

• Pass background checks.
• Strong written and verbal communication skills.
• Ability to multi-task.
• Ability to work in a fast-paced environment.
• Ability to lead the team on duty.

Responsibilities

• Oversee daily operations in sales, costs, employee retention, customer service and satisfaction.
• Ensure customers feel welcome and team members are courteous and service-oriented.
• Supervise food preparation and serving to brand standards.
• Assist with opening, closing, and prep lists.
• Lead hands-on in food prep, service, and deliveries coordination.
• Support store objectives in sales, service, quality, cleanliness through training and positive environment.
• Contribute to labor and cost management.
• FIll in where needed to maintain service standards and operations.
• Assist in product management to ensure correct unit counts and deliveries.

Skills

Communication skills

Multi-tasking

Customer service

Cash handling

Team leadership

Job description

Domino’s Team Washington, Inc. in McLean, VA seeks a hands-on leader to oversee daily store operations, ensuring sales, costs, employee retention, customer service and food quality meet brand standards.

You will supervise staff, manage cash handling, and coordinate deliveries while supporting store objectives and maintaining a positive work environment. The role emphasizes front-line leadership, ensuring a welcoming atmosphere for customers and a responsive, courteous team that delivers quality