Restaurant Operations & Guest Experience Supervisor

Biltmore Hotel; Coral Gables (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Health insurance options

Career development opportunities

Job summary

A premier hotel in Coral Gables is looking for a Restaurant Supervisor to manage daily operations and ensure top-notch service. The ideal candidate will have at least two years of experience in a fast-paced restaurant environment and be capable of multitasking. Responsibilities include training staff, maintaining customer satisfaction, and ensuring compliance with health and safety regulations. This is a full-time position which demands strong communication and leadership skills, as well as the ability to work effectively in a dynamic environment.

Qualifications

• Minimum of two years' experience in a high-volume restaurant is required.
• Must be able to communicate in English (speak, read, write).
• Adept to multitasking and working with minimal supervision.

Responsibilities

• Maintain positive customer relationships to ensure 100% customer satisfaction.
• Conduct daily and monthly training meetings with staff.
• Perform end of the month food and liquor inventory.

Skills

Strong communication skills

Ability to multitask

Basic typing skills

Attention to detail

Problem-solving skills

Education

High School Diploma

Associate’s Degree

Tools

Refine (computer program)

Job description

A premier hotel in Coral Gables is looking for a Restaurant Supervisor to manage daily operations and ensure top-notch service. The ideal candidate will have at least two years of experience in a fast-paced restaurant environment and be capable of multitasking. Responsibilities include training staff, maintaining customer satisfaction, and ensuring compliance with health and safety regulations. This is a full-time position which demands strong communication and leadership skills, as well as the ability to work effectively in a dynamic environment.