Restaurant Operations & Guest Experience Leader

Graziano; Coral Gables (FL); On-site; USD 55,000 - 80,000; Full time

Job summary

Graziano in Coral Gables, FL is seeking a Restaurant Manager to oversee daily operations and ensure guest satisfaction.

You will supervise staff, coordinate schedules, and partner with leadership to drive sales and uphold safety and quality standards.

This role requires previous restaurant management experience and a high school diploma, with a focus on leadership, customer service, and cost control.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant management experience preferred.
• Corporate training program completion may be required.

Responsibilities

• Achieve objectives in sales, service, safety, quality, and appearance of restaurant.
• Develop and implement marketing and up-selling initiatives to maximize revenue.
• Monitor trends, address issues, and make improvements.
• Ensure guests receive responsive, friendly, and courteous service.
• Communicate professionally with guests and coworkers and lead the team.
• Maintain food production standards per Graziano’s Manual.
• Collaborate with HR on recruiting and staff development.
• Minimize costs across food, beverage, supplies, utilities, and labor.
• Oversee paperwork, reports, and schedules in a timely manner.
• Review labor budgets to align with objectives and staffing needs.
• Apply policies fairly and ensure regulatory compliance.

Skills

Supervisory leadership

Customer service

Time management

Organization

Food safety knowledge

MS Office proficiency

Education

High school diploma or equivalent

Job description

Graziano in Coral Gables, FL is seeking a Restaurant Manager to oversee daily operations and ensure guest satisfaction.

You will supervise staff, coordinate schedules, and partner with leadership to drive sales and uphold safety and quality standards.

This role requires previous restaurant management experience and a high school diploma, with a focus on leadership, customer service, and cost control.