Restaurant Operations & Guest Experience Manager

Ontario Trillium Foundation; Poinciana (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Denny's in Florida is seeking a Restaurant Manager responsible for supervising 15-20 crew on the assigned shift, ensuring guests have a great dining experience and adherence to service and quality standards.

The role requires working day and night shifts, weekends and holidays, coordinating with the General Manager to maintain operational excellence, staff development, cost control, and compliance with health and safety policies.

Qualifications

• Experience supervising 15-20 staff on a shift.
• Deliver guest-focused service and maintain quality standards.
• Understand basic P&L and operating costs.
• Enforce sanitation and safety procedures.

Responsibilities

• Oversee assigned shifts and direct hourly staff to meet guest service goals.
• Prepare and interpret operating reports and schedules to drive results.
• Ensure brand standards and cleanliness across dining areas and kitchen.

Skills

Staff supervision

Guest service

Budgeting & costs

Shift scheduling

Brand standards

Tools

POS system

Job description

Denny's in Florida is seeking a Restaurant Manager responsible for supervising 15-20 crew on the assigned shift, ensuring guests have a great dining experience and adherence to service and quality standards.

The role requires working day and night shifts, weekends and holidays, coordinating with the General Manager to maintain operational excellence, staff development, cost control, and compliance with health and safety policies.