Restaurant Operations & Guest Experience Manager

Subway; Pinckney (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

Opportunity to earn University course

Job summary

Subway is seeking a Manager to lead daily operations and drive guest satisfaction at a location in Michigan. The role emphasizes supervising staff, maintaining food quality, inventory control, and safety compliance to uphold Subway standards.

The manager will recruit and train team members, manage records and marketing initiatives, and coordinate local promotions. This hands-on position requires strong communication and leadership in a fast-paced restaurant environment.

Qualifications

• Must provide an excellent guest experience.
• Ensures food is prepared and served to standards.
• Maintains restaurant cleanliness, safety and security.
• Manages inventory and monetary controls.
• Coaches and develops staff.
• Ensures compliance with health codes and safety protocols.

Responsibilities

• Recruiting and rewarding outstanding team members.
• Ensuring safety and security protocols are followed and food safety codes observed.
• Maintaining business records and analyzing them to drive sales.
• Identifying and contacting prospective guests to promote sales.
• Supporting local and national marketing initiatives and promotions.
• Planning special events and promotions.
• Being a team player and fostering a positive work environment.

Skills

Guest experience

Food quality

Inventory management

Staff recruitment

Team leadership

Safety compliance

Communication

Education

High school diploma

College degree preferred

Job description

Subway is seeking a Manager to lead daily operations and drive guest satisfaction at a location in Michigan. The role emphasizes supervising staff, maintaining food quality, inventory control, and safety compliance to uphold Subway standards.

The manager will recruit and train team members, manage records and marketing initiatives, and coordinate local promotions. This hands-on position requires strong communication and leadership in a fast-paced restaurant environment.