Restaurant Operations & Guest Experience Leader

Upward Projects; Raleigh (NC); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Meal benefit

Medical/Dental/Vision benefits

Mental wellness program

Fitness discount

Telehealth services

401K with match

Paid time off

Company holidays off

Life & disability coverage

Parental leave

Job summary

Upward Projects in Raleigh, NC is seeking a Restaurant Manager to lead daily operations, deliver memorable guest experiences, and drive service excellence across front-of-house teams. You will manage scheduling, inventory, vendor relations, and budget adherence while upholding brand standards.

Ideal candidates have 1 year of full-service restaurant management or 3–5 years in a supervisory role, plus ServSafe and Responsible Alcohol Service certifications.

Qualifications

• 1 year of full-service restaurant manager experience or 3–5 years in a lead/supervisory role.
• Combined work experience and education will be considered in decisions.
• ServSafe and Responsible Alcohol Service certifications are required.
• Bachelor’s or Associate degree in Hospitality, Management, or Business preferred.

Responsibilities

• Lead daily operations to deliver memorable guest experiences.
• Direct staff scheduling, training, and development to uphold standards.
• Oversee inventory, budgets, and vendor relationships to meet budgets.

Skills

People leadership

Staff training

Budget management

Operations

Guest service

Vendor management

Education

Bachelor’s or Associate degree in Hospitality/Management

Job description

Upward Projects in Raleigh, NC is seeking a Restaurant Manager to lead daily operations, deliver memorable guest experiences, and drive service excellence across front-of-house teams. You will manage scheduling, inventory, vendor relations, and budget adherence while upholding brand standards.

Ideal candidates have 1 year of full-service restaurant management or 3–5 years in a supervisory role, plus ServSafe and Responsible Alcohol Service certifications.