Restaurant Operations & Guest Experience Leader

Shakeys USA INC; Palmdale (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Shakeys USA INC in California is seeking an Assistant General Manager (AGM) to lead day-to-day shift operations, supervise team members, and support the General Manager.

The AGM will assist with inventory, ordering, cost control, staffing, training, and maintaining the fast, friendly, clean service standard across all stations, while ensuring compliance with safety and labor policies.

Qualifications

• High school diploma or GED required; two years related experience and/or training or equivalent combination.
• Experience supervising a team and managing daily store operations.
• Knowledge of safety, sanitation, and cost-control practices.

Responsibilities

• Monitor and supervise day-to-day restaurant and shift operations.
• Lead a team to deliver fast, friendly, and clean service.
• Assist in inventory, ordering, and staffing to ensure coverage.
• Train and coach staff to meet performance standards.
• Support hiring and scheduling to optimize labor costs.

Skills

Team supervision

Operations management

Training & coaching

Cost control

Safety & sanitation

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Jacmar system

Job description

Shakeys USA INC in California is seeking an Assistant General Manager (AGM) to lead day-to-day shift operations, supervise team members, and support the General Manager.

The AGM will assist with inventory, ordering, cost control, staffing, training, and maintaining the fast, friendly, clean service standard across all stations, while ensuring compliance with safety and labor policies.