Restaurant Operations & Guest Experience Leader

Terry Black S Barbecue Llc; Houston (TX); On-site; USD 65,000 - 70,000; Full time

Job summary

Black Family Hospitality is seeking an Assistant Manager for Terry Black’s Barbecue in Houston to oversee daily restaurant operations under the General Manager, ensuring service, quality, and performance standards are met.

You'll supervise front-of-house and back-of-house teams, coordinate shift schedules, manage inventory, and ensure health and safety compliance while driving sales through cost control and guest satisfaction.

Qualifications

• Must have high school diploma or equivalent.
• Corporate training program completion required.
• Experience in supervising restaurant staff preferred.

Responsibilities

• Supervise front-of-house and back-of-house staff and schedule.
• Ensure health, safety, food handling and hygiene standards are followed.
• Maintain customer satisfaction and handle complaints professionally.
• Enforce alcoholic beverage regulations and train staff accordingly.

Skills

Supervisory skills

Customer service

Organizational skills

Food safety awareness

Microsoft Office

Education

High school diploma

Corporate training program

Tools

Microsoft Office

Job description

Black Family Hospitality is seeking an Assistant Manager for Terry Black’s Barbecue in Houston to oversee daily restaurant operations under the General Manager, ensuring service, quality, and performance standards are met.

You'll supervise front-of-house and back-of-house teams, coordinate shift schedules, manage inventory, and ensure health and safety compliance while driving sales through cost control and guest satisfaction.