Restaurant GM: Lead Team, Elevate Guest Experience

Terry Black's Barbecue; San Antonio (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Black Family Hospitality in Texas is seeking a General Manager for Terry Black's BBQ to oversee daily operations, ensure brand standards, and drive guest satisfaction, food quality, and financial performance.

You will lead the management team, manage schedules, controls costs, maintain safety compliance, and develop staff. This role requires strong leadership, a hands-on approach, and a passion for hospitality. Experience in fast-paced, high-energy environments is valued.

Qualifications

• High school diploma or equivalent required.
• Successful completion of the corporate training program required.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Performs daily inspections of restaurant and equipment for compliance.
• Evaluates restaurant equipment for repairs and maintenance.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports for leadership.

Skills

Supervisory leadership

Interpersonal skills

Organizational skills

Food safety knowledge

Microsoft Office

Education

High school diploma

Corporate training program completion

Tools

Microsoft Office Suite

Job description

Black Family Hospitality in Texas is seeking a General Manager for Terry Black's BBQ to oversee daily operations, ensure brand standards, and drive guest satisfaction, food quality, and financial performance.

You will lead the management team, manage schedules, controls costs, maintain safety compliance, and develop staff. This role requires strong leadership, a hands-on approach, and a passion for hospitality. Experience in fast-paced, high-energy environments is valued.