Restaurant Operations Leader

Terry Black s Barbecue LLC; Nashville (TN); On-site; USD 75,000 - 85,000; Full time

Job summary

Terry Black’s BBQ in Nashville, TN is seeking an Assistant General Manager to provide general supervision, oversee hiring and training, and drive operations to meet quality and service standards.

This full‑time role offers a salary range of $75,000 to $85,000 annually, with responsibilities including staff scheduling, performance evaluations, inventory management, and compliance with health and safety regulations.

Qualifications

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.
• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the company leadership.

Skills

Supervisory skills

Customer service

Organizational skills

Food safety knowledge

MS Office

Tools

Microsoft Office Suite

Job description

Terry Black’s BBQ in Nashville, TN is seeking an Assistant General Manager to provide general supervision, oversee hiring and training, and drive operations to meet quality and service standards.

This full‑time role offers a salary range of $75,000 to $85,000 annually, with responsibilities including staff scheduling, performance evaluations, inventory management, and compliance with health and safety regulations.