Assistant Manager

Socket.dev; Houston (TX); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Bonus

Health, Dental and Vision Benefits

Job summary

Black Family Hospitality is expanding with an immersive dining concept blending entertainment, crafted cocktails and elevated cuisine. The Assistant Manager will oversee daily restaurant operations under the General Manager, ensuring service, quality, and performance standards are met.

The role includes supervising front- and back-of-house staff, coordinating shift schedules, monitoring inventory and maintaining health and safety compliance; training staff, addressing guest inquiries, and

Qualifications

• Supervisory and leadership abilities required.
• Strong customer service orientation and problem-solving skills.
• Experience with restaurant health and safety standards a plus.
• Experience with corporate training programs preferred.

Responsibilities

• Oversee daily restaurant operations under the General Manager.
• Supervise front-of-house and back-of-house staff.
• Coordinate shift schedules and monitor inventory.
• Ensure health and safety regulations are met.
• Drive sales through cost control and operational efficiency.
• Support policy implementation and team development.

Skills

Supervisory leadership

Customer service

Time management

Organization

Food safety awareness

Microsoft Office

Education

High school diploma or equivalent

Restaurant management training

Tools

POS systems

Job description

Black Family Hospitalityis a family-owned Texas institution rooted in generations of tradition, heart, and hospitality. Since 2014, our restaurants—fromTerry Black’s BBQtoOpal’s Oysters—have become celebrated icons of authentic Texas barbecue and elevated dining experiences. Each location upholds a commitment to quality, craft, and flavor that has earned recognition both locally and beyond.

BFH is now expanding with an exciting new concept that blends immersive entertainment, expertly crafted cocktails, thoughtful cuisine, and experiential hospitality that goes beyond the traditional dining model. Joining our team means becoming part of a family-driven organization where craftsmanship, storytelling, and innovation converge, and where every team member helps shape the legacy ahead.

Family. Flavor. Legacy.

The Restaurant Assistant Manager will manage the daily operations of the restaurant under the guidance of the General Manager, ensuring that all service, quality, and performance standards are consistently met. This role is responsible for supervising front-of-house and back-of-house staff, coordinating shift schedules, monitoring inventory levels, and maintaining compliance with health and safety regulations.

The Assistant Manager will support staff training and development, address guest inquiries and concerns promptly and professionally, and help drive sales through effective cost control and operational efficiency. Additionally, they will assist in implementing company policies, tracking financial performance, and contributing to a positive team culture that delivers an exceptional dining experience for every guest.

Supervisory Responsibilities:

• Trains and supports restaurant staff.
• Supervises staff schedule compliance and overall staff performance.
• Conducts disciplinary/coaching meetings that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellentinterpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Most Desired Characteristics:

• Sales driven and results oriented.
• Passion for people while upholding company standards.
• Adaptability is a must in an ever-changing environment.
• Creates a positive winning culture for team.
• Leads through dynamic leadership bringing energy and inspiration to the team.
• Consistently seeks pathways to improve sales and cost of goods.

Education and Experience:

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

Salary and Benefits:

• Starting Salary at $65,000
• Bonus
• Health, Dental and Vision Benefits