Restaurant Operations & Guest Experience Lead

Silver Ventures; San Antonio (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Silver Ventures in San Antonio, TX seeks a Restaurant Manager to lead the guest experience and partner with the Director of Operations – Food & Beverage and the Executive Chef to elevate service and culinary standards across the restaurant and in-room dining program. You will guide a management team, train staff on menu knowledge, and coach for personal and professional growth.

You will oversee interviewing, hiring, training, scheduling, and daily operations, ensuring exceptional guest service,

Qualifications

• Minimum 2–3 years of management experience in a high-service restaurant.
• Strong communication and guest service skills.
• Ability to train and coach associates.
• Proficiency with MS Office, OpenTable and MICROS.

Responsibilities

• Lead restaurant and in-room dining operations as part of the management team.
• Assist in interviewing, hiring, and developing associates.
• Ensure sanitation, safety, and budgetary targets.
• Monitor schedules and payroll.
• Coach staff on menu knowledge and guest service.

Skills

Guest experience

Leadership

Communication

Training & coaching

Staff development

Budget awareness

Tools

MS Office

OpenTable

MICROS

Job description

Silver Ventures in San Antonio, TX seeks a Restaurant Manager to lead the guest experience and partner with the Director of Operations – Food & Beverage and the Executive Chef to elevate service and culinary standards across the restaurant and in-room dining program. You will guide a management team, train staff on menu knowledge, and coach for personal and professional growth.

You will oversee interviewing, hiring, training, scheduling, and daily operations, ensuring exceptional guest service,