Restaurant Operations & Guest Experience Lead

Burtons Grill, LLC; Mansfield (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Employee dining program

Opportunities for advancement

Job summary

Burtons Grill, LLC in Mansfield, MA is seeking an Assistant Manager to help lead restaurant operations and support the General Manager in daily service, food quality, and hospitality standards. You will develop a strong, guest-focused team in a scratch-kitchen environment.

We offer competitive compensation based on experience, health insurance and paid vacation for full-time staff, an employee dining program, and opportunities for advancement within a brand focused on guest experiences and team

Qualifications

• Associate degree in hospitality, restaurant management, or equivalent experience in restaurant operations.
• Strong leadership, communication, and problem-solving skills.
• Availability to work 10-hour shifts, including weekends and holidays.
• ServSafe Certification.
• Allergy Certification.

Responsibilities

• Oversee daily operations to ensure smooth, efficient service.
• Lead and support team members across both FOH and BOH.
• Maintain a guest-first mindset, ensuring top-tier dining experiences.
• Uphold high standards for food quality, cleanliness, and safety.
• Contribute to a positive, team-oriented work culture.
• Help drive performance through training, coaching, and accountability.

Skills

Leadership

Communication

Problem-solving

Hospitality passion

Guest experience

Kitchen ops knowledge

Education

Associate degree in hospitality/restaurant management

Job description

Burtons Grill, LLC in Mansfield, MA is seeking an Assistant Manager to help lead restaurant operations and support the General Manager in daily service, food quality, and hospitality standards. You will develop a strong, guest-focused team in a scratch-kitchen environment.

We offer competitive compensation based on experience, health insurance and paid vacation for full-time staff, an employee dining program, and opportunities for advancement within a brand focused on guest experiences and team