Fine Dining General Manager: Lead Team, Elevate Service

Burtons Grill, LLC; Mansfield (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Employee dining program

Brand growth opportunities

Job summary

Burtons Grill, LLC in Mansfield, MA is seeking an experienced General Manager to lead a high-volume restaurant and deliver exceptional hospitality. You will oversee daily operations, inspire a team, and ensure top-tier dining experiences across front and back of house.

The role requires 2+ years as GM in upscale casual, strong food-safety knowledge, and ability to coach staff. ServSafe and Allergy Certification are required.

Qualifications

• Minimum 2 years of General Manager experience in an upscale, polished casual or fine dining restaurant with annual sales of $5M+.
• Strong leadership skills and a solid understanding of front-of-house and back-of-house day-to-day restaurant operations.
• Strong knowledge of back-of-house operations, including inventory, food safety, and kitchen leadership.
• Proven ability to lead, motivate, and develop high-performing teams.
• Passion for hospitality, quality, and delivering an exceptional front-of-house guest experience.
• Availability to work 10-hour shifts, including weekends and holidays.
• ServSafe Certification
• Allergy Certification

Responsibilities

• Oversee daily operations to ensure smooth, efficient service
• Lead and support team members across both FOH and BOH
• Maintain a guest-first mindset, ensuring top-tier dining experiences
• Uphold high standards for food quality, cleanliness, and safety
• Contribute to a positive, team-oriented work culture
• Help drive performance through training, coaching, and accountability

Skills

Leadership

Front-of-house operations

Guest service mindset

Team development

Job description

Burtons Grill, LLC in Mansfield, MA is seeking an experienced General Manager to lead a high-volume restaurant and deliver exceptional hospitality. You will oversee daily operations, inspire a team, and ensure top-tier dining experiences across front and back of house.

The role requires 2+ years as GM in upscale casual, strong food-safety knowledge, and ability to coach staff. ServSafe and Allergy Certification are required.