Restaurant Operations & Guest Experience Lead

Benihana - Cupertino; Cupertino (CA); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Dining Discounts

Career Development

Paid Sick Time (where applicable)

Paid Time Off

Employee Assistance Program

Commuter benefits

Dependent Care Benefits

Descripción de la vacante

THE ONE GROUP is hiring an Assistant General Manager in the United States to oversee daily operations, drive financial performance, and maintain a high-energy dining environment aligned with the Vibe Dining experience. You will lead and mentor the team to ensure exceptional and unforgettable guest experiences.

Responsibilities include operations leadership, staffing, financial oversight, and guest engagement, with opportunities for merit-based raises, bonuses, and career growth within a global

Formación

• Two years of restaurant management experience or one year as a Benihana manager with good performance and positive results.
• High School Diploma or GED Equivalent preferred.
• Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports.
• Knowledge of computers (MS Word, Excel).

Responsabilidades

• Operations Leadership: Manage, lead, and mentor both managers and hourly staff to maintain exceptional guest service.
• Team Development & Staffing: Analyze staffing needs and recruit top talent to build and maintain a high-performance team.
• Financial & Business Performance: Monitor sales forecasts, labor costs, and operational expenses to maximize profitability.
• Marketing & Guest Relations: Collaborate with the Marketing Team to develop new promotional ideas and guest engagement strategies.

Conocimientos

Leadership

Operations management

Guest experience

Staff development

Budgeting

Educación

High School Diploma or GED Equivalent

Herramientas

MS Word

Excel

Descripción del empleo

THE ONE GROUP is hiring an Assistant General Manager in the United States to oversee daily operations, drive financial performance, and maintain a high-energy dining environment aligned with the Vibe Dining experience. You will lead and mentor the team to ensure exceptional and unforgettable guest experiences.

Responsibilities include operations leadership, staffing, financial oversight, and guest engagement, with opportunities for merit-based raises, bonuses, and career growth within a global