Assistant GM — Lead Operations & Guest Experience

Benihana - Newport Beach

Newport Beach (CA)

On-site

USD 90,000 - 120,000

Full time

10 days ago
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Benefits offered by this job

Bonuses up to 15% of base salary
Medical, Dental, Vision Insurance
Group Life and Disability Insurance
401(k) Plan
Employee Dining Discounts
Career Development & Growth

Job summary

The Assistant General Manager at THE ONE GROUP oversees daily operations and delivers the signature Vibe Dining experience. You will lead, educate, and mentor the team to ensure unforgettable guest experiences while achieving financial goals.

Expect to manage service standards, drive performance, collaborate with marketing, and develop a high-energy environment across all shifts, including holidays and weekends.

Qualifications

  • Two years of restaurant management experience or one year as a Benihana manager with good performance and results.
  • High School Diploma or GED preferred.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, reportkeeping, and preparation of reports.
  • MS Word and Excel proficiency required.

Responsibilities

  • Operations Leadership: Manage, mentor, and develop managers and hourly staff to deliver exceptional guest service.
  • Team Development & Staffing: Analyze staffing needs, recruit top talent, and onboard leadership and staff.
  • Financial & Business Performance: Monitor sales forecasts, labor costs, and expenses to maximize profitability and ensure budget targets.
  • Marketing & Guest Relations: Collaborate with marketing to develop promotions and build relationships with guests and VIPs.

Skills

Restaurant management
Staff development
Budgeting
Guest service
Leadership

Education

High School Diploma or GED

Tools

MS Word
Excel

Job description

The Assistant General Manager at THE ONE GROUP oversees daily operations and delivers the signature Vibe Dining experience. You will lead, educate, and mentor the team to ensure unforgettable guest experiences while achieving financial goals.

Expect to manage service standards, drive performance, collaborate with marketing, and develop a high-energy environment across all shifts, including holidays and weekends.

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