Restaurant Operations & Guest Experience Lead

Socket.dev; Chandler (OK); On-site; USD 40,000 - 56,000; Full time

Job summary

Socket.dev in Chandler, OK is seeking a Restaurant Supervisor to oversee daily operations of Arrow & Ember Restaurant. You will lead a diverse team, ensure high standards of service, and manage guest satisfaction while controlling costs.

The role requires excellent interpersonal skills, staff training, and the ability to respond calmly to guest concerns. You will conduct pre-shift meetings, schedule shifts, and help drive revenues through quality food service and compliance with health and

Qualifications

• Minimum 4 years related experience with at least two years of supervisory experience.
• Excellent interpersonal guest service, communication, teambuilding and problem-solving skills.
• Ability to read and understand documents such as safety rules and manuals.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Oversees daily operation of Arrow & Ember Restaurant effectively and efficiently.
• Manages labor to meet budgeted costs and supervises staff performance.
• Ensures highest degree of customer satisfaction in all areas.
• Analyzes operations to achieve cost-effective running of the outlet.
• Hires staff and ensures proper training, supervision, and development.

Skills

Team leadership

Guest service

Communication

Staff training

English literacy

Problem solving

Job description

Socket.dev in Chandler, OK is seeking a Restaurant Supervisor to oversee daily operations of Arrow & Ember Restaurant. You will lead a diverse team, ensure high standards of service, and manage guest satisfaction while controlling costs.

The role requires excellent interpersonal skills, staff training, and the ability to respond calmly to guest concerns. You will conduct pre-shift meetings, schedule shifts, and help drive revenues through quality food service and compliance with health and