Restaurant Office Administrator

The h.wood Group; West Hollywood (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

Job summary

The h.wood Group, a Los Angeles based hospitality company, seeks a Restaurant Office Administrator to support day-to-day restaurant operations under the General Manager. The role involves handling onboarding, reporting, meeting scheduling, and cross-department coordination in a fast-paced environment.

The ideal candidate will be organized, discreet, and capable of multi-tasking while maintaining polished verbal and written communication.

Qualifications

• Minimum 2 years of administrative support experience.
• Strong discretion and integrity to handle confidential information.
• Proficient in Microsoft Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to work with limited supervision.
• Open availability preferred.

Responsibilities

• Onboard new hires accurately, complete checklists, and assign uniforms.
• Assist with terminations as needed.
• Prepare and assist in periodic reporting (weekly, quarterly, annual).
• Schedule and coordinate meetings.
• Screen and route phone calls to the correct department.
• Process incoming and outgoing mail.

Skills

Verbal and written communication

Discretion and integrity

Organizational skills

Multi-tasking

Tools

Microsoft Suite

Job description

The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The company is responsible for some of the most iconic brands in the world, including Delilah, The Nice Guy, and Bootsy Bellows, among many others. In addition to hospitality concepts, The h.wood Group offers corporate branding, catering, event production and marketing services. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.

ROLE SUMMARY

The Restaurant Office Administrator will report directly to the General Manager. They will perform a variety of administrative tasks in addition to supporting the day-to day operations of the restaurant. The ideal candidate will be an energetic professional who doesn’t mind wearing multiple hats. They are well organized, flexible and thrives in a fast-paced environment.

RESPONSIBILTIES:

• Ensure all new hire onboarding is completed accurately and in a timely manner. This includes completing the new hire checklist and assigning uniforms.
• Assist with terminations.
• Assist in the preparation of weekly, quarterly, and annually scheduled reporting.
• Schedule and coordinate meetings.
• Screen and direct phone calls to the appropriate department.
• Process incoming and outgoing mail.
• Resolve administrative issues in a timely manner or report it to the GM to avoid escalation.
• Maintain inventory of office supplies and order when running low.
• Assist with the management of all electronics, POS system, computers, peripherals, cameras, sound systems, etc.
• Prepare and send communications, such as memos, emails, invoices, reports, and other correspondence.
• Be at the venue for out of operation hours for vendor visits and communicate any info to management team.
• Act as a liaison between corporate office and venue management for menu and payroll runs.
• Participate in the BEO/events call and follow up on special requests.
• Other duties as assigned by the General Manager.

REQUIREMENTS:

• Minimum 2 years of administrative support and/or restaurant administration experience.
• Must possess a strong level of discretion and integrity to manage confidential information.
• Must be Proficient in Microsoft Suite.
• Must have excellent verbal and written communication skills.
• Must be able to work well under limited supervision.
• Open availability is preferred.

JOB DETAILS AND BENEFITS:

• Full-time, non-exempt position.
• Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment.