Restaurant Manager: Team Leader for Guest Excellence

Dunkin' Donuts; Twelve Points (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Dunkin' Donuts in the United States seeks a Restaurant Manager to lead a team, deliver great guest experiences, and ensure profitable top-line sales while upholding Dunkin’ Donuts standards.

You will hire, train, and coach staff, manage daily operations, and drive guest satisfaction through service excellence, brand compliance, and disciplined, cost-aware practices. This role requires strong communication, safety awareness, and a commitment to teamwork.

Qualifications

• Clear verbal and written communication skills (English).
• Strong math and financial management abilities.
• Restaurant, retail, or supervisory experience preferred.
• Must be at least 18 years old (where applicable).
• High school diploma or equivalent required.

Responsibilities

• Promote a team environment by coaching and staffing to meet guest and business needs.
• Ensure guest satisfaction and uphold brand standards; lead operations with urgency and service excellence.
• Drive profitability by managing labor, food costs, and store cleanliness; enforce safety and policies.

Skills

Clear communication

Math/financial management

Supervisory experience

Age 18+

High school diploma

Job description

Dunkin' Donuts in the United States seeks a Restaurant Manager to lead a team, deliver great guest experiences, and ensure profitable top-line sales while upholding Dunkin’ Donuts standards.

You will hire, train, and coach staff, manage daily operations, and drive guest satisfaction through service excellence, brand compliance, and disciplined, cost-aware practices. This role requires strong communication, safety awareness, and a commitment to teamwork.