Restaurant Manager: People, Service & Growth

Shake Shack; Louisville (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate discounts

Medical, Dental, Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Job summary

Shake Shack is seeking a Restaurant Manager in the Louisville area to oversee daily operations and deliver exceptional hospitality. You will train staff, lead a diverse team, and drive guest satisfaction while maintaining brand standards.

As part of Shake Shack, you’ll help promote the brand in the local community through events and engaging guest experiences. Strong leadership and a solid understanding of restaurant finances are essential to succeed in this role.

Qualifications

• 2–3 years of restaurant management experience in a high-volume setting.
• Working knowledge of restaurant operations: personnel management, food planning, purchasing, sanitation, and health codes.
• Aptitude for leading, coaching, and driving excellence at all levels.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on Shack operations.
• Motivate and manage team members to deliver hospitality at the highest level.
• Demonstrate leadership with coaching and aiming for excellence.
• Develop and implement plans to promote the Shake Shack brand locally through events and word-of-mouth.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Operations knowledge

Financial management

People management

Food safety

Flexibility

Job description

Shake Shack is seeking a Restaurant Manager in the Louisville area to oversee daily operations and deliver exceptional hospitality. You will train staff, lead a diverse team, and drive guest satisfaction while maintaining brand standards.

As part of Shake Shack, you’ll help promote the brand in the local community through events and engaging guest experiences. Strong leadership and a solid understanding of restaurant finances are essential to succeed in this role.