Restaurant Manager - Nashville, TN

Church's Chicken PR; Nashville (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading fast-food chain as a Restaurant Manager in Nashville, TN. You will oversee all operations of the restaurant, ensuring exceptional service and achieving sales goals while fostering a positive environment for team members. This role is ideal for a passionate leader with experience in the restaurant industry.

Qualifications

• Experience in a management role within the restaurant industry.
• Strong communication and interpersonal skills.
• Ability to control expenses and achieve sales goals.

Responsibilities

• Provide a high-quality dining experience for guests.
• Achieve sales goals and control expenses.
• Create an engaging environment for team members.

Skills

Leadership

Customer Service

Budget Management

Job description

Join to apply for the Restaurant Manager - Nashville, TN role at Church's Chicken PR

Reports To (Title): Market Leader

Department: Field Operations

Job Summary: The Church's Restaurant General Manager is passionate about providing our guests a high-quality, value-oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible for all business activities in one restaurant location, specifically to:

• Provide a superior and memorable experience for all guests.
• Achieve sales goals.
• Control expenses to budget or better.
• Create an environment where team members are engaged and encouraged to grow while delivering exceptional service.

The Church's Restaurant General Manager's direct reports usually include an Assistant Restaurant General Manager and/or Shift Leader. The number of direct reports may vary by location based on sales volume, sales, and geographic location.

Key Duties/Responsibilities

• Create an in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service. Build team understanding and commitment to guest service standards.
• Communicate and follow up with guests to obtain feedback and identify improvement opportunities.
• Assist and resolve all guest complaints in person or by phone, applying the